SHIPPING & DELIVERY
DELIVERY METHOD
The PRODUCT will be delivered to the CUSTOMER in a door-to-door courier system to the CUSTOMER or through the services provided by the Romanian Post. We deliver worldwide by UPS Express or Romanian Post and in Europe including Romania by DPD courier.
STUDIO NO3 LETTERPRESS & DESIGN SRL. will ensure the proper packaging of the PRODUCTS and will ensure the transmission of the accompanying documents.
The products delivered by STUDIO NO3 LETTERPRESS & DESIGN SRL are not insured during transport. STUDIO NO3 LETTERPRESS & DESIGN SRL does not assume any responsibility regarding any damages that may occur during transport and which are the fault of the courier / carrier. If you want to insure the products during the transport, please contact us.
In case it cannot execute the CONTRACT because the PRODUCT is not available, STUDIO NO3 LETTERPRESS & DESIGN SRL. will inform the CUSTOMER about this situation. STUDIO NO3 LETTERPRESS & DESIGN SRL. may deliver to the CUSTOMER a similar PRODUCT having the same price, in case the initially requested PRODUCT is not available, only after informing and with the CUSTOMER's consent.
The delivery details of the PRODUCTS / SERVICES including, but not limited to the time necessary for delivery, do not constitute a contractual obligation on the part of STUDIO NO3 LETTERPRESS & DESIGN SRL., Without any party being able to claim the other damages, in case any party may be or is prejudiced in any way as a result of their violation.
DELIVERY TIME
The delivery term is a maximum of 5 working days for products that do not require customization and 10 - 15 working days for the rest of the products (from obtaining the PRINT GOOD - final approval of the digital sample). When the package is delivered to the courier, we will send a confirmation message specifying the document number that accompanies the package so that the delivery process can be tracked online by Client.
If the delivery address sent by the Customer is incomplete or the package cannot be delivered (lack of recipient), the Seller is exempt from any obligation regarding the integrity of the products. Due to the fact that the courier service is performed through third parties, we cannot guarantee a minimum delivery time.